MAURI TAU FAQ
What is MAURI TAU?
MAURI TAU is a unique storytelling experience, a participatory audio show designed to play through your smart phone and heard through your headphones. You will be able to experience MAURI TAU whilst exploring your surroundings by purchasing a ticket to one of the available session times during dawn or dusk.
What does MAURI TAU mean?
Translated from te reo Māori, MAURI TAU means to relax, chill, be calm or to be deliberate.
How do I listen and experience MAURI TAU?
You will need to purchase a ticket for MAURI TAU in advance. This process includes following the booking link on the Silo Theatre website, creating an account, logging in and purchasing your ticket/s to your chosen session time. Once you have completed this, you will receive a confirmation email with the link to your ticket.
At the date and time of your chosen session, hit the link, log in and put on your headphones - you are ready to experience MAURI TAU!
What kind of smartphone do I need?
MAURI TAU is iPhone IOS and Android compatible. To experience MAURI TAU all you will need is a phone or a device that can connect to the internet through wifi or data.
In terms of browsers, we recommend using Safari or Google Chrome.
What if I don’t have a smartphone?
MAURI TAU can be enjoyed using any device that has access to the internet. This includes computers, laptops, tablets and iPads. As we encourage you to experience MAURI TAU outside, we recommend using devices that can be easily carried around.
Are there specific earphones I should use?
No. MAURI TAU can be experienced with any earphones that you have access to.
How long will the whole experience take?
MAURI TAU is approximately 45–50 minutes. You will have 2 hours to listen to and complete the MAURI TAU experience from the time of your chosen session.
For example, if your session starts at 5PM, you will have between 5PM-7PM to load, listen and complete the MAURI TAU experience.
Do I have to do it outdoors?
We encourage you to connect with your outdoor environment where you can in order to connect with Te Kāhui O Matariki (the star cluster). This could be during a hīkoi (walk) or sitting in a restful space outside or near your home.
However, if you would prefer to enjoy the MAURI TAU experience from the comfort of your home, you are most welcome to.
What if the weather does not comply on the day?
Whilst we recommend MAURI TAU to be experienced outdoors, we acknowledge that your capacity to participate in MAURI TAU outdoors may change due to the weather. Should the weather impact your listening experience, you can choose to listen to MAURI TAU indoors or contact firstname.lastname@example.org to reschedule your session. Please note that we will require 48 hours notice to make these changes.
Can I do the experience outside of the set times?
No. Your ticket will only give you access to the MAURI TAU experience at your chosen time. As mentioned previously, you will have 2 hours to access and complete the experience from the start of your session time. This listening experience is by appointment, so we encourage you to treat experiencing MAURI TAU the same way you would if you were attending a show at the theatre.
Can I do the experience with someone else?
Yes. In order to do this, each listener will need to have access to their own individual ticket. Whilst you can book more than one ticket, each listener will need access to their own smartphone/device and headphones.
Can I pause the experience and finish it off later?
We highly recommend that you experience MAURI TAU in one go. However, if you need to hit pause for whatever reason, you will have 2 hours from the start of your session time to complete the experience.
How much data will the experience use up?
MAURI TAU has been estimated to use approximately 300MB.
Can I use my wifi at home to download the experience before I listen to it?
Yes. At the time of your chosen session you will get access to the MAURI TAU experience which you can either stream or pre-download. We recommend that you download it by pressing OFFLINE PLAYBACK before hitting play.
Can I re-do the experience?
Tickets to MAURI TAU allow you to complete the experience once only, at your chosen session time. If you would like to experience MAURI TAU again, you will need to purchase another ticket to another session. Ngā mihi for your support of this kaupapa!
If I have any remaining questions, who can help me?
If you have any other questions, please contact us at email@example.com. We’ll get back to you as soon as possible.
Ready to book tickets to MAURI TAU? Click here!